Returns & Shipping
returns
DUE TO FEDEX NATIONWIDE DELAYS, PLEASE ALLOW EXTRA TIME FOR YOUR RETURN TO REACH OUR WAREHOUSE.
Please visit our RETURN CENTER or all returns and exchanges. You will receive your label once we know which items you are returning/exchanging via the link.
For questions, please e-mail CONTACT@JBQTHELABEL.COM.
If you have any questions regarding size & fit, or if you are not completely satisfied with your purchase, please e-mail CONTACT@JBQTHELABEL.COM.
All SALE items are not eligible for returns. Exchange only.
We accept returns on UNWORN garments within 14 days of receipt of your order.
We DO NOT accept returns on custom orders.
All returns must be unworn, in new condition with tags.
shipping
You will receive an email confirmation once your order has shipped.
If for any reason your order is to be delayed or cancelled due to stock, payment or otherwise, we will contact you via email.
domestic rates
FEDEX GROUND - 1-5 Business Days
FEDEX 2 DAY - 2 days for orders placed before 11 am EST
FEDEX OVERNIGHT - Next-business-day delivery by 3 p.m